Leadership
Roebuck's High Performance Leadership™ series helps organizations recruit, hire and retain superior team members. A disciplined process of setting measurable expectations and accounting for results enables organizations to sustain long-term success. The Roebuck Leadership Ladders™ program focuses every individual's energy on the areas of greatest organizational impact, emphasizing continuous improvement across all functional lines in pursuit of increased earnings.
Finance and Administration
Roebuck provides companies with the ability to generate accurate and timely financial statements, budget and forecasting models, and operating reports. In most instances, Roebuck is able to seamlessly integrate back office best practices across all administrative areas to generate financial statements by the third working day of each month, enabling leaders to make proactive business decisions. Roebuck also coaches and mentors management in the application of key financial and operating metrics, thereby improving business acumen and maximizing the company's earnings potential.
Operations
Roebuck provides established industry best practices as a baseline for the organization to customize processes and systems for the most critical operational issues. The use of clear, simple metrics enables management to quickly understand how to integrate efficiency and productivity initiatives, including detailed processes and systems to standardize the execution of repetitive operational tasks. Roebuck assists in the implementation of customized daily Key Performance Indicators that drive operational excellence.
Sales and Marketing
Roebuck's 360° SalesVision™ allows companies to consistently segment and measure customers, markets and projects as well as evaluate sales professional productivity. The dynamic sales tool also includes a project profitability model to maximize revenue and earnings potential. Additionally, Roebuck provides coaching and mentoring of sales personnel to optimize strategic and tactical customer relationships.
Customer Service
Roebuck utilizes its industry expertise to work with key management and customer service personnel to optimize the use of dispatch processes and systems. Use of Key Performance Indicators for balancing the quality of the customer experience with the company's efficiency and productivity helps lead the organization to achieve World Class Customer Service.
Technical Services
Technical Services drives the quality of the customer experience and plays a critical role in the reputation of the organization. Roebuck leads a disciplined quality initiative to minimize the variables in component materials and production while capitalizing on mix optimization. With efficient, quality practices in place, Roebuck works with organizations to successfully develop and implement a brand imperative for differentiated advantage in the marketplace.
Information Technology
The rapid pace of change in the world of Information Technology creates countless opportunities to mine and analyze data as well as enhance communication effectiveness. Roebuck helps companies select information technology that enhances real world application and maximizes return on investment.
Environmental
Roebuck provides assistance in all aspects of aggregates, cement and concrete products permitting processes. With its expertise in concrete products operations, Roebuck also assists its clients with regulatory compliance initiatives including EPA regulations, discharge permits and stormwater management.
